Frequently Asked Questions

  • How do I get a copy of neighborhood covenants and bylaws?

    Contact any member of the JMA Board.

  • When is garbage pick-up?

    Garbage and trash pickup is Monday.


    For holiday schedules check the website: 

    Prattville Public Works Holiday Schedules

  • Who do I contact if my garbage is not picked up?

    Sanitation Department: 334-595-0888

  • Who do I contact for issues concerning utilities?

    Important Contacts

  • Where do I send my $150 annual assessment?

    Hearthstone Estates

    P.O. Box 681072

    Prattville, AL 36068

  • Who do I contact about stray or missing animals?

    Autauga County Humane Shelter 334-358-2882


    Animal Control 334-361-2500


  • Who do I contact if I want to make changes or additions to my property?

    Please contact your ARC rep.

  • Where can I find information about Autauga County Schools?

    www.acboe.net

  • Where can I find information about the City of Prattville?

    www.prattvlleal.gov

  • Who can I contact about mailbox repair / replacement?

    Mailbox repair / replacement – Imperial Mailbox Systems.

  • What do I do if my mail is missing or delayed?

    Please visit the following link: https://faq.usps.com/s/article/Where-is-my-package